FAQ

What is My Infant Poster?

My infant poster is art made of love. Amazing and beautiful illustrations that are scaled to represent the baby’s actual length at birth in a 1:1 scale.

How does My Infant Poster work?

In our design tool you enter your child’s birth details: name, length, weight and date and choose your preferred illustration. The illustration will then be scaled proportionally to the baby’s length at birth. In the bottom of the poster we will print your child’s name and birth details.

If you’re buying multiple posters you can choose to turn the illustrations so that the babies are facing each other.

What size are the posters?

The size of My Infant Poster is 50×70 centimetres (19.7×27.5 inches).

Do you ship to my country and what are the shipping costs?

We offer free worldwide shipping for all orders.

How long does the delivery take?

Free shipping worldwide: 5-8 working days.

Is a frame included?

No, frames are sold separately.

What payment options do you offer?

You can pay with Visa, Mastercard, American Express, PayPal or invoice via Klarna. Please note that the payment options vary depending on which country you’re from.

Do I have to pay customs?

Prices include VAT when ordering to countries inside the United states, EU and Australia. Orders to countries outside these regions may be subject to VAT, import duties and/or taxes, which are levied once your package reaches your country.

What paper do you use?

Our posters are printed on 200 g/m2 acid-free matte paper to not only look great, but last a lifetime.

My child is no longer a newborn, can I still make a poster?

Yes! Our posters are customized to the child’s length at birth, so as long as you know the birth length we can make a poster.

I would like to make a complaint, how may I do that?

All complaints (damaged or defective posters) should be made within one week from the received delivery. Complaints should be sent to info@myinfantposter.com.

Please include an image of the product as well as of the package.

Can I return my poster?

As all our posters are custom made, we unfortunately can’t accept returns or offer refunds unless your poster arrived damaged.

I’ve made a mistake in my order, can you change it?

You can make changes to it up to 6 hours after you have placed your order. The changes can be made from the order confirmation that you have received by email once you have placed your order.

I have more questions, how do I contact you?

E-mail us at info@myinfantposter.com and we’ll make sure to get back to you asap.